Our SERVICES
Our SERVICES
Located around Australia, ECI Partners is a select group of accomplished and respected former executives, clinical and organisational psychologists, proven entrepreneurs, and industry experts. Our executive and leadership coaches develop an easy rapport with clients and invariably become long-term trusted advisors.
EXECUTIVE COACHING
At ECI Partners, we coach leaders who operate at the highest levels of complexity: where the decisions are weighty, expectations are relentless and personal stakes are high.
Our coaches are highly respected former executives, organisational and clinical psychologists, entrepreneurs and industry specialists based across Australia. We’ve sat at the leadership table, navigated complexity, and understand the real-world challenges you face, because we’ve lived them too.
We are known for building trusted, long-term relationships. Since 2007, our clients have relied on us for clarity, challenge, insight and perspective, often across multiple stages of their leadership journey.
Executive coaching is a personal and often transformative experience. It’s not just about fixing problems. It’s about evolving your leadership, strengthening your impact and staying grounded in what matters.
At ECI Partners, we create a confidential space for learning, reflection and practical development. We help you step back, see clearly, think deeply and move deliberately. We coach the whole leader. We know professional performance is inseparable from personal well-being and values.
Our coaches are highly respected former executives, organisational and clinical psychologists, entrepreneurs and industry specialists based across Australia. We’ve sat at the leadership table, navigated complexity, and understand the real-world challenges you face, because we’ve lived them too.
We are known for building trusted, long-term relationships. Since 2007, our clients have relied on us for clarity, challenge, insight and perspective, often across multiple stages of their leadership journey.
Executive coaching is a personal and often transformative experience. It’s not just about fixing problems. It’s about evolving your leadership, strengthening your impact and staying grounded in what matters.
At ECI Partners, we create a confidential space for learning, reflection and practical development. We help you step back, see clearly, think deeply and move deliberately. We coach the whole leader. We know professional performance is inseparable from personal well-being and values.
WHAT SETS ECI COACHING APART
Every engagement is tailored. We work with you to define meaningful goals and outcomes – aligned with your business context and personal aspirations. Together, we track progress and stay focused on what’s most important.
What we bring to the table:
- Evidence-based leadership tools that foster real behavioural change
- First-hand executive experience and commercial acumen
- A commitment to deep listening and honest dialogue
- A reputation for trust, insight and discretion
Ready to Begin?
Executive coaching is an investment in clarity, confidence and growth. If you’re ready to move forward, ECI Partners is here to support the next chapter of your leadership.
Get in touch to learn more about our coaching engagements.
Real Impact, Measured
In partnership with the University of Technology Sydney, an independent review of ECI Partners’ coaching found:
- 94% of leaders improved in problem-solving
- 83% in overall leadership capability
- 77% in stakeholder management
- 75% in decision-making
- 73% in goal achievement
*Source: Confidential coaching impact review completed in conjunction with University of Technology (Sydney), 2020. “Rate the extent to which executive coaching has improved your effectiveness in the following areas.”
EXECUTIVE COACHING — TESTIMONIAL
“Universities are complex environments that are constantly changing. We have valued working with ECI Partners to help us as we’ve transformed our Business School. They have a high caliber team who quickly understood our environment and a were able to successfully help our leaders to navigate through change.”
— Greg Whitwell, Dean, The University of Sydney Business School
PERFORMANCE POD COACHING
Scalable Executive Coaching. Personalised. Powerful. Proven.
Pod Coaching is our pioneering approach to delivering high-impact executive coaching at scale, while retaining the depth, trust and individualisation that makes coaching transformative.
In small groups or ‘Pods’ of 4–6 people, participants are supported by a leadership coach through a structured, high-touch program. It’s personalised leadership development – combined with cross-functional learning, accountability and real cultural momentum.
What Is Pod Coaching?
Pod Coaching is about accelerating leadership performance while strengthening the connective tissue across your organisation. These small, curated groups become dynamic learning forums and places where leaders think out loud, test ideas, build new capabilities and shift the way they work.
Each Pod is led by one of ECI’s expert coaches, who guides the group through a series of focused conversations and learning modules. Every session has a clear topic and developmental goal. Between sessions, participants put new ideas into practice.
What participants say
Pod Coaching consistently delivers value across individual performance and broader organisational culture. Participants report:
- Sharper self-awareness and strategic thinking
- Stronger peer relationships and trust
- Faster development of leadership capabilities
- More intentional decision-making and communication
- A greater sense of belonging and shared purpose
Get in touch to explore how Pod Coaching can support your teams and fast-track your leadership culture.
Why Pod coaching works
- Drives real behaviour change: Participants embed new ways of working and form habits that stick.
- Personalised development: Every participant receives tailored support and feedback from an experienced leadership coach.
- Builds strong culture: Pods foster a shared language, common practices, and collective momentum across teams and functions.
- Scalable by design: Run multiple Pods across teams, divisions, and locations to drive consistent development and impact at scale.

CASE STUDY: RAIL DELIVERY
POD Coaching across a diverse Government team
The NSW Government’s Rail Delivery function plays a critical role in delivering complex, high-profile infrastructure projects. Within this demanding environment, the need to invest in leadership development, team cohesion, and individual growth was clear.
ECI Partners was engaged to design and implement a bespoke executive coaching program that would elevate performance and deepen capability across a senior cohort of project delivery professionals.
The Challenge
Rail Delivery brought together 20 senior leaders from across the organisation, each with vastly different industry backgrounds, technical skill sets, and leadership styles. The challenge wasn’t just about content; it was about connection.
How do you engage a group this diverse? And how do you make a program relevant, personalised and actionable for every single participant?
The Solution: Pod coaching at scale
ECI Partners created a tailored Pod Coaching program, our signature approach to delivering executive coaching at scale, without compromising individual depth.
The program was built from the ground up to:
• Address the unique needs of the Rail Delivery leadership cohort
• Introduce evidence-based approaches to learning and development
• Translate theory into real-world application – deeply personal and immediately practical
• Build stronger trust, collaboration and cohesion across the organisation
Each Pod was facilitated by a dedicated ECI Partners executive coach. Sessions were structured around specific themes, grounded in current research, and designed to foster open, productive conversations. Between sessions, participants practised new techniques and received optional one-on-one support.
THE RESULTS
Feedback from participants was clear and unanimous:
• 100% of participants strongly agreed the Pod coaching program was worthwhile
• 100% reported learning practical ideas they could apply in their roles
• 100% felt the program was having a positive impact on their performance
But the results went deeper than metrics. The shared experience fostered bonds between participants, creating a sense of mutual respect, trust and alignment that carried back into their day-to-day work. The program didn’t just grow individual leaders; it strengthened the leadership culture.
Why it worked
The success of the Rail Delivery coaching program came down to three key things:
- Personalisation at scale – A structured but flexible format allowed each leader to engage on their own terms
- Cohesion through shared experience – Participants connected not just as colleagues, but as co-learners
- Expert facilitation – ECI’s coaches brought both psychological depth and real-world credibility
Get in touch to explore how ECI Partners can support your public sector team with coaching that’s built for impact.
TEAM COACHING — TESTIMONIAL
“ECI Partners has partnered with us to help facilitate and stimulate our strategic roundtable conversations each quarter for the last 5 years. With the pressure and business of our daily work, it would have been tempting to cancel these, and that’s why we didn’t. They’re too valuable and ECI’s contribution to initiate, facilitate and help us always be looking ahead and noticing our blind spots has been invaluable.”
— Sandy McLelland, CEO, ALTRAC Light Rail
TEAM COACHING
High-performing teams don’t develop by accident. They’re shaped, intentionally and over time, through shared goals, trusted relationships and a commitment to continuous growth.
At ECI Partners, we specialise in team coaching programs that build the habits, systems and mindset required for sustained team effectiveness. We help leadership teams move from functional to exceptional, where alignment is strong, decisions are strategic and performance is consistent.
What teams need to perform at their best
Teams are facing increasing pressure to do more with less, delivering results faster, adapting to constant change and maintaining performance in the face of rising complexity. Whether leading a long-standing team, building one from scratch, or steering through transition, the challenge of working well together remains constant. Despite the rhetoric, truly high-performing teams are still rare.
That’s why ECI Partners developed the Team Effectiveness & Engagement Model (TEEM)™ – an evidence-based framework designed to help leaders and teams strengthen performance, improve alignment, and build sustained team effectiveness.
What Is TEEM™?
TEEM™ brings together the best of contemporary research, proven frameworks, and practical insights from leading academics and organisational experts. It’s a structured process that helps leaders work on the team, not just in it.
This model is especially effective for:
- Senior teams under pressure to deliver
- New teams navigating change or rapid growth
- Cross-functional teams in complex environments
- Startups and scale-ups seeking strong team foundations
TEEM™ helps teams clarify their shared purpose, align around clear ways of working, and improve individual and collective leadership. It provides a roadmap for long-term team development, with measurable outcomes.
How It Works
The TEEM™ process includes:
- Team discovery and diagnostics to identify strengths, gaps and opportunities
- Structured team alignment sessions to reset focus and resolve friction
- Guided decision-making frameworks to support practical improvement
- Developmental tools and resources – books, frameworks, videos, curated for context
- Ongoing support to ensure insights become habits and improvements stick
This is not a one-off workshop. It’s a living process that evolves with your team by helping leaders continuously lift team performance, connection and impact.
Why it works
- It’s evidence-based: grounded in what the best teams actually do
- It’s practical: focused on real conversations, not just theory
- It’s sustainable: designed to create habits, not just events
- It’s adaptable: tailored to the challenges and dynamics of your specific team
TEEM™ facilitates deeper, more focused dialogue, helping teams become more aligned, more engaged and more effective over time.
The Outcome: Team Effectiveness That Lasts
When teams work well, everything moves faster and better. The energy shifts. Communication opens up. People think more clearly and lead more decisively.
Our clients tell us their teams feel more connected, confident and accountable – and it shows in their results.
Get In Touch to learn how TEEM™ can support your leadership team and transform how your people work together.

CASE STUDY: POWERING AN EXECUTIVE TEAM ON ITS STRATEGIC TRACKS
ALTRAC Light Rail is responsible for the design, construction, operation and maintenance of both the CBD and South East Light Rail, as well as the Inner West Light Rail in Sydney. These high-profile, multi-billion-dollar projects involved a complex network of stakeholders, including the NSW Government, the City of Sydney, regulators, the media, delivery partners, shareholders and the wider community.
Against this backdrop, the demands on ALTRAC’s executive team were relentless. With multiple phases spanning years, the leadership team needed to maintain strategic focus, navigate high-pressure decisions, and work as a high-performing team from start to finish.
The Challenge
Complex infrastructure projects are never linear. They require agile leadership, cross-functional collaboration, and clear alignment on strategy, particularly when challenges emerge. ALTRAC’s executive team was under constant pressure to make high-stakes decisions while maintaining strong relationships with external partners and internal teams.
The risk wasn’t just technical failure. It was the risk of losing strategic clarity over time. Especially in a long-haul project where momentum can wane.
Our Solution: Long-Term Executive Team Coaching
ECI Partners worked closely with ALTRAC’s CEO and senior leadership team for over five years, delivering a sustained executive coaching and team development program that evolved in step with the business.
Our focus was twofold:
- Keep the executive team aligned, engaged and focused on long-term strategy
- Create space for deep, reflective dialogue that addressed emerging issues and blind spots
We established a quarterly rhythm through facilitated leadership roundtables – half-day strategic workshops tailored to ALTRAC’s context. These weren’t passive check-ins. They were structured, high-impact sessions designed to:
- Surface critical challenges and strategic trade-offs
- Strengthen team alignment and cohesion
- Facilitate open, high-trust conversations
- Enable constructive conflict resolution
- Support long-term organisational performance
Over time, the process adapted to new business realities, through delivery, operations, and even leadership transitions, yet always remained anchored in the team’s strategic priorities.
THE RESULTS
Even through the disruption of the COVID-19 pandemic, ALTRAC’s leadership roundtables remained a non-negotiable. They became the foundation for:
- Stronger executive alignment
- Better decision-making under pressure
- Deeper individual and collective insight
- Sustained team discipline across distinct project stages
Most notably, the process endured across two CEOs, becoming a legacy structure for executive team effectiveness, strategic alignment and cultural continuity.
Get in touch about how we can support your team with coaching programs that deliver lasting strategic value.
TEAM COACHING — TESTIMONIAL
“ECI Partners has partnered with us to help facilitate and stimulate our strategic roundtable conversations each quarter for the last 5 years. With the pressure and business of our daily work, it would have been tempting to cancel these, and that’s why we didn’t. They’re too valuable and ECI’s contribution to initiate, facilitate and help us always be looking ahead and noticing our blind spots has been invaluable.”
— Sandy McLelland, CEO, ALTRAC Light Rail

IMPACT EVALUATION & 360 FEEDBACK REPORTS
Measuring What Matters in Leadership Development
At ECI Partners, we believe every investment in leadership should deliver measurable value. Our Impact Evaluation and 360 Feedback Reports are powerful tools to assess the effectiveness of executive coaching, leadership development, and broader organisational initiatives, ensuring real outcomes, not just good intentions.
Impact Evaluation: Clarity Through Evidence
Impact Evaluation is a vital part of how we approach leadership training, management development, and cultural transformation. These assessments capture the tangible and intangible shifts that occur through coaching and development, helping leaders and organisations track what’s working, what’s changed and what still needs attention.
We use a combination of survey data, personal interviews, and targeted insights to build a picture of performance, culture and progress. The result is a clear, data-informed view of your return on investment. We then help you build a roadmap for ongoing growth.
360 Feedback: The Full Picture of Leadership Performance
Our 360 Feedback Reports are customised for each client, designed to suit individual leaders, or enterprise-wide leadership cohorts.
This structured process gathers confidential feedback from direct reports, peers, senior leaders, and external stakeholders. The outcome is a comprehensive mix of quantitative data and qualitative insights, highlighting:
- Leadership strengths
- Blind spots and development gaps
- Behavioural patterns and relational dynamics
- Progress benchmarks for future leadership coaching
This process provides a powerful foundation for executive coaching, helping individuals improve leadership skills, gain deeper self-awareness, and work toward specific, relevant goals.
When you can measure it, you can move it. That’s why our clients use impact evaluations and 360 feedback to sharpen leadership performance, align teams and guide the next phase of their growth journey.
Get in touch to explore how feedback, insight and evidence can elevate your leadership programs.
